Tickbox Cookie Policy

Cookie Policy for Our Tickbox LMS System

Cookie Policy

Effective Date: 2025-04-04

This Cookie Policy explains how we use cookies and similar tracking technologies to collect information when you visit and interact with our Tickbox Learning Management System (LMS) website. By using our website, you consent to the use of cookies as outlined in this policy. If you do not agree to the use of cookies, you should modify your browser settings or refrain from using the website.


1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites function more efficiently and to provide website owners with useful information. Cookies can help websites remember your preferences or actions over time and allow for a more personalized experience.


2. Types of Cookies We Use

We use the following types of cookies on our website:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of the website. They enable you to navigate our website and use essential features such as logging in, accessing your dashboard, or completing a course.

Example:

Authentication Cookies: Used to maintain user sessions once logged in.

Performance Cookies: These cookies collect anonymous information about how visitors use our website. They allow us to analyze data such as page load times, user engagement, and error messages to improve the performance of the LMS system.

Example:

Google Analytics: Tracks usage patterns to help us improve the website's performance.

Functionality Cookies: These cookies allow the website to remember choices you make (e.g., language preferences or course preferences) to provide a more personalized experience.

Example:

Language Preference Cookies: Remember the language settings chosen by the user.

Targeting/Advertising Cookies: These cookies track your browsing habits and behavior to provide personalized advertising or marketing content. They may also limit the number of times you see an ad.

Example:

Third-Party Cookies: These cookies are set by third-party services or analytics tools that we integrate into our site. For example, if you access videos, or use social sharing features, third-party cookies might be set by platforms like YouTube or Facebook.

Example:

YouTube: Cookies set by embedded videos from YouTube to enhance your viewing experience.


3. How We Use Cookies

We use cookies for the following purposes:

To enhance the user experience, including remembering your preferences and settings between visits.

To analyze website traffic and behavior to improve the content and functionality of our LMS platform.

To ensure security of user accounts and data.

To personalize content and advertisements for users based on their interactions with our website.


4. Your Consent and Cookie Preferences

When you first visit our website, we will ask for your consent to use cookies that are not strictly necessary. You can accept all cookies or customize your cookie preferences to block or restrict specific types of cookies.

How to Control Cookies:

Browser Settings: Most web browsers allow you to control cookies through their settings. You can disable or delete cookies in your browser settings. However, please note that blocking or deleting cookies may affect your ability to use some parts of our Tickbox LMS system.

To manage your cookie settings:

Chrome: Go to Settings > Privacy and Security > Cookies and other site data

Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data

Safari: Go to Preferences > Privacy > Cookies and Website Data

Edge: Go to Settings > Cookies and Site Permissions > Manage and Delete Cookies

Cookie Consent Banner: Upon visiting our website for the first time, you will be presented with a cookie consent banner. You can adjust your preferences directly from there by accepting or rejecting non-essential cookies.


5. Cookies Set by Third-Party Services

Some of the cookies on our website may be set by third parties, such as analytics providers or advertisers. These third parties may collect data about your browsing activities on our website and other websites to provide more targeted advertising or analysis.

We use the following third-party services that may set cookies:

Google Analytics: For analyzing website traffic and user behavior. Learn more about Google Analytics privacy.

YouTube: For embedding videos and enhancing the video viewing experience. Learn more about YouTube cookies.

Facebook Pixel: For remarketing to users on Facebook. Learn more about Facebook Pixel cookies.


6. Data Retention

Cookies that we set on our website generally remain on your device for different periods of time:

Session cookies are temporary and are deleted when you close your browser.

Persistent cookies remain on your device for a specified period or until you manually delete them.

You can choose to delete cookies manually through your browser settings at any time.


7. Your Rights Regarding Cookies

Under data protection laws such as the General Data Protection Regulation (GDPR), you have certain rights regarding the data collected by cookies:

Access: You have the right to access information about the data we collect through cookies.

Rectification: You can request corrections to any inaccurate or incomplete data.

Deletion: You have the right to delete your personal data or request that it be deleted under certain conditions.

Object: You can object to the use of cookies for certain purposes, such as marketing.

Withdraw Consent: You may withdraw your consent for the use of non-essential cookies at any time.

For further information or to exercise any of your rights, please contact us at Tickbox.


8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this policy regularly to stay informed about how we use cookies and protect your privacy.

By using our website, you consent to the use of cookies as described in this policy. If you do not agree, you may adjust your cookie settings or refrain from using the site.

Your privacy matters

Cookies and similar technologies are used on our sites to personalize content and ads. You can find further details and change your personal settings below. By clicking OK, or by clicking any content on our sites, you agree to the use of these cookies and similar technologies.

GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site, which helps us optimize your experience. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not be able to use your data in this way.
  • These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.